Legal

Terms of Service

The agreement between NoBound Hires and a company that hires through the platform. The outline below is the structure counsel is drafting into.

Version: v0-placeholder
Status: Placeholder — not in force
Effective date: None — not in force
Outline last updated: 5 September 2026

1. Parties, definitions and scope

Awaiting counsel

What this section has to establish

This section must identify which NoBound entity contracts with the client, define the terms the rest of the document leans on, and say what these terms cover as against the separate employment or services contract signed with each worker.

Which legal entity is the contracting party, and in which jurisdiction it is registered.
Defined terms: Client, Worker, Employee, Contractor, Engagement, Platform, Wallet, Payroll Cycle, Fees.
The relationship between these terms, an order form or quote, and the per-worker employment agreement.
Which of these documents prevails where they conflict.

2. The services

Awaiting counsel

What this section has to establish

This section must describe what the client is buying: the hiring, contracting, onboarding, payroll, payout and record-keeping services NoBound performs, and the boundaries of each.

The services in scope, stated so a reader can tell what is included from what is not.
Which markets the services are available in, and how a market is added or withdrawn.
What the platform is not: not a staffing agency, not a payments institution, not a provider of legal, tax or immigration advice.
Availability, planned maintenance and support expectations.

3. The Employer of Record relationship

Awaiting counsel

What this section has to establish

The section the whole document turns on. It must set out the three-party structure plainly enough that a client understands what it has and has not delegated, and a worker's rights are not left to inference.

Who the worker's legal employer is, and who directs the worker's day-to-day work.
Which employer obligations NoBound assumes, and which stay with the client.
How this differs for a contractor engagement, where there is no employment relationship.
Worker classification: who decides it, on what basis, and what happens if it is wrong.
The client's duty to give lawful, non-discriminatory instructions, and what NoBound does if one is not.
What happens to the engagement if the client and NoBound part company.

4. Client obligations

Awaiting counsel

What this section has to establish

This section must state what NoBound needs from the client in order to employ someone lawfully on its behalf, and what follows when it does not arrive.

Accurate and timely company, worker, compensation and banking information.
Company verification and any anti-money-laundering or sanctions checks required before hiring.
Notice periods for changes that affect payroll: pay changes, leave, terminations, working time.
Compliance with local working-time, health-and-safety and anti-discrimination duties in the worker's country.
Acceptable use of the platform, and who may hold an account.

5. Fees and pricing

Awaiting counsel

What this section has to establish

This section must state how the client is charged, how a published price changes, and what happens to work already priced when it does.

The fee model, and which of the platform fee, employer costs and statutory contributions each charge covers.
Currency of invoicing, and how a foreign-currency amount is converted and on which date's rate.
Notice required before a price change, and confirmation that an invoice already raised keeps the price it was raised at.
Taxes on the fees themselves, and which party bears them.
Fees that only some clients meet: off-cycle runs, urgent payouts, corrections, early termination.

6. Payment, wallet funding and payroll timing

Awaiting counsel

What this section has to establish

This section must set out the funding cycle: when money must be with NoBound, what is done with it, and what happens to a payroll run that is not funded in time.

Invoice issue, due date and accepted payment methods.
How the company wallet works, what a balance represents, and whether it is held on trust or as a debt.
The funding deadline before each payroll cycle, and the consequence of missing it — including a worker not being paid on time.
Late payment: interest, suspension of hiring, suspension of payouts, and the order they apply in.
Refunds of an unused wallet balance, and how long that takes.
Which party bears bank and correspondent charges on an inbound transfer.

7. Taxes, withholding and statutory contributions

Awaiting counsel

What this section has to establish

This section must say who determines what is withheld, who remits it, and where the risk sits when a determination turns out to be wrong.

Which withholdings and contributions NoBound calculates and remits in each market.
The client's duty to disclose facts that change a calculation, and the effect of not disclosing them.
Liability for an under-withheld amount, any penalty or interest on it, and how it is recovered.
That NoBound does not give tax advice, and that a client should take its own.

8. Data protection and confidentiality

Awaiting counsel

What this section has to establish

This section must set the controller and processor roles between the client and NoBound, point to the privacy notice, and carry or attach whatever data-processing terms the relevant regimes require.

Who is controller and who is processor, for which categories of personal data.
The processing instructions, the security commitments, and the sub-processor position.
Cross-border transfers, and the mechanism relied on for each.
Breach notification: to whom, within what period, and with what detail.
Mutual confidentiality, its exceptions, and how long it survives termination.
The link to the privacy notice, and confirmation that it forms part of these terms.

9. Intellectual property and work product

Awaiting counsel

What this section has to establish

This section must say who owns the work a worker produces, and how that ownership reaches the client through an employment relationship it is not a party to.

Ownership of work product, and the assignment chain from worker to NoBound to client.
Moral rights and any waiver, where the worker's country recognises them.
Ownership of the platform itself, and the licence the client gets to use it.
Use of each party's name and marks.

10. Warranties, liability and indemnities

Awaiting counsel

What this section has to establish

This section must allocate risk between the parties. It is the section most likely to be negotiated, so it should be drafted to be read in isolation.

What each party warrants.
Exclusions, any cap, and what the cap is measured against.
Losses excluded entirely.
Indemnities each way — misclassification, unlawful instruction, unpaid statutory amounts, third-party IP claims.
Liabilities that cannot be limited under the governing law, and are therefore carved out.
Force majeure, including banking and payment-rail failure in the markets served.

11. Term, suspension and termination

Awaiting counsel

What this section has to establish

This section must cover both endings — the client leaving the platform, and an individual engagement ending — because in an EOR they are not the same event and the second has statutory consequences the first does not.

Term, renewal and notice to terminate for convenience.
Termination for cause, and any cure period.
Suspension: what triggers it, what stops working, and what keeps running (worker payouts in particular).
What happens to workers employed by NoBound on the client's behalf when the client leaves: notice, severance, end-of-service, and who funds it.
Final invoicing, wallet reconciliation and the return or deletion of data.
Which clauses survive.

12. Changes to these terms

Awaiting counsel

What this section has to establish

This section must state how a new version comes into force and how a client is told, which is what makes the version stamp on this page mean anything.

How notice of a change is given, and how much of it.
Whether continued use is acceptance, and what a client that does not accept may do.
That each version carries a version identifier and effective date, and that consent is recorded against the version in force when it was given.
Where superseded versions can be read.

13. Governing law and dispute resolution

Awaiting counsel

What this section has to establish

This section must name one governing law and one forum, and reconcile them with the worker's local employment law, which the parties cannot contract out of.

Governing law of these terms.
Forum: courts or arbitration, the seat, the rules and the language.
That mandatory local employment law continues to govern the employment relationship itself, whatever these terms say.
Any escalation or good-faith negotiation step before proceedings.

14. Contact

Awaiting counsel

What this section has to establish

This section must give a real address for notice under the agreement, distinct from a support channel, and say what counts as valid service.

The registered name and address of the contracting entity.
The address, postal and electronic, for contractual notices.
The support channel, and confirmation that it is not an address for notice.

Nothing above is in force

This page exists so that the route, the version stamp and the consent record are real before the text is. It will be replaced in full by the document NoBound's legal counsel delivers, and that version will carry its own version identifier and an effective date.

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